Privacy Policy
Last updated: November 2026
Habrevo Logistics (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, disclose and protect personal information through this website and in the course of our business, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
We collect personal information that you choose to give us, including when you request a quote, contact us by email or phone, or become a client. This may include:
- Your name, company, job title, email address and phone number
- Business details you share, such as order volumes, SKU counts, sales channels and the contents of your message
- Records of our communications with you
Information collected automatically
When you visit our website, our hosting provider may automatically process technical information such as your IP address, browser type, device type and the pages you visit, for security and to keep the site running reliably. See our Cookie Policy for details.
How we use your information
- To respond to your enquiries and prepare quotes
- To provide, manage and invoice our fulfillment and warehousing services
- To communicate with you about your account and our services
- To protect the security of our website and business
- To comply with legal, accounting and regulatory obligations
Client and end-customer data
When we fulfill orders for our clients, we process their end customers’ names, shipping addresses and contact details solely to pick, pack, ship and return orders on our clients’ behalf. We handle that information in accordance with our client agreements and do not use it for our own marketing.
Sharing your information
We do not sell personal information. We share it only as needed with:
- Service providers who help us operate, such as website hosting, email, warehouse management and accounting software
- Shipping carriers and customs brokers, to deliver and clear shipments
- Professional advisers, such as lawyers and accountants
- Authorities, where required by law
Storage outside Canada
Some of our service providers may store or process information outside Canada, including in the United States. Information processed in another country is subject to that country’s laws and may be accessible to its authorities.
Retention
We keep personal information only as long as needed for the purposes described above, or as required by law, and then securely delete or anonymise it.
Safeguards
We use reasonable physical, organisational and technical safeguards to protect personal information against loss, theft and unauthorised access, use or disclosure.
Your rights
You may ask to access or correct the personal information we hold about you, or withdraw your consent to its use, subject to legal and contractual limits. To make a request, contact us using the details below.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it was last changed.
Contact us
Privacy questions or requests can be sent to:
Habrevo Logistics
18 King St E, Suite 1400
Toronto, ON M5C 1C4
[email protected] · 647-601-9433
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.